Privacy Policy
Last Updated: October 21, 2026
Welcome to MedLexis, your trusted partner in professional medical writing and content solutions. At MedLexis, we value your privacy and are committed to safeguarding your personal information with the highest standards of security and transparency. This Privacy Policy outlines how we collect, use, and protect your data when you visit MedicalLexis.com.
1. Our Commitment to Privacy
At MedLexis, we adhere to strict privacy principles, ensuring that all collected data is handled with responsibility, integrity, and compliance with applicable privacy laws. We never sell, trade, or misuse your personal information.
2. Information We Collect
We collect minimal personal data necessary to enhance your experience and provide our services efficiently:
- Personal Information: If you subscribe to our newsletter or contact us, we may collect your name and email address to fulfill your request.
- Usage Data (Automatically Collected): We gather non-personally identifiable information, such as IP addresses, browser type, pages visited, and time spent on our site, to analyze performance and optimize user experience.
- Cookies & Tracking Technologies: We use cookies and similar technologies to personalize content, analyze traffic, and improve site functionality. You can manage your cookie preferences as described below.
3. How We Use Your Information
The information we collect is used for the following purposes:
- Content & User Experience Enhancement: To optimize website performance and tailor content to your preferences.
- Communication & Support: To send newsletters, updates, and respond to inquiries (only with your explicit consent).
- Website Analytics: To monitor traffic patterns and improve the structure and functionality of MedLexis.
- Advertising & Personalization: We use Google AdSense and other trusted third-party services to display relevant advertisements based on user behavior. You can manage ad preferences through Google Ads Settings.
4. Cookie Policy & User Control
MedLexis uses different types of cookies to enhance your experience:
- Essential Cookies: Required for core website functions.
- Analytics Cookies: Help us understand visitor interactions and improve our services.
- Functional Cookies: Store your preferences for a better browsing experience.
You can manage or disable cookies through your browser settings or opt out of tracking via the Network Advertising Initiative. For more details, please refer to our Cookie Policy.
5. Data Security & Protection
We employ advanced security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we take every precaution to secure your data, please note that no online transmission is 100% secure.
6. Third-Party Services & Compliance
We may partner with trusted third-party services, such as Google AdSense and analytics providers, which operate under their privacy policies. Users are encouraged to review these policies and adjust their settings accordingly.
To manage ad settings, visit Google Ad Settings.
7. Your Rights & Choices
You have the following rights concerning your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Rectify any inaccuracies in your information.
- Deletion: Request the removal of your data.
- Opt-Out: Unsubscribe from newsletters and marketing communications.
To exercise your rights, please contact us at [email protected].
8. Protection of Minors
MedLexis does not knowingly collect or store information from individuals under the age of 13. If we become aware of such data, we will delete it immediately.
9. Medical Disclaimer
All content on MedLexis is for informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.
10. Policy Updates & Revisions
We may update this Privacy Policy periodically to reflect changes in legal requirements, security practices, or our website operations. Any updates will be posted on this page, and where applicable, users will be notified via email or a website announcement.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Contact Form: MedicalLexis.com/contact
Thank you for trusting MedLexis. Your privacy and security are our top priorities.
Terms of Service
By accessing or using MedLexis’ services, you agree to the following Terms of Service. These terms govern your relationship with us, including the provision of writing and editing services, payment terms, content usage rights, and dispute resolution procedures.
1. Scope of Services
MedLexis provides professional medical writing services, including but not limited to patient education materials, SEO-driven articles, research summaries, and editorial content. We agree to perform services as outlined in the project brief and deliver high-quality content within the specified deadlines.
2. Payment Terms
- Fees: Clients will be invoiced for the agreed-upon price for services rendered. Pricing is based on the project scope, complexity, and turnaround time.
- Payment Schedule: Payments are due upon receipt of the invoice, with a deposit required for large projects or ongoing work.
- Late Payments: A late fee may be charged if payment is not received within the specified period (typically 15–30 days), and services may be paused until payment is made.
3. Content Usage Rights
Upon full payment for services, MedLexis grants the client a non-exclusive, transferable license to use the content delivered under the terms of the agreement. Clients are not permitted to:
- Resell or license the content to third parties without prior written consent from MedLexis.
- Modify, distribute, or create derivative works based on the content unless explicitly agreed upon.
MedLexis retains the right to use completed projects in its portfolio and for promotional purposes unless otherwise agreed in writing by both parties.
4. Confidentiality
MedLexis will maintain the confidentiality of any proprietary or sensitive information provided by the client during the project. We will not disclose such information to third parties without prior written consent from the client, except where required by law.
5. Revisions and Edits
We offer revisions based on client feedback within the scope of the project. Revisions outside the agreed-upon scope may be subject to additional charges. Clients should provide clear and detailed feedback to ensure the content meets their expectations.
6. Dispute Resolution
Any disputes arising from the services provided by MedLexis will be handled in good faith. If a dispute cannot be resolved through direct negotiation, the parties agree to seek mediation before resorting to legal action. All legal matters will be governed by the laws of the jurisdiction in which MedLexis operates.
7. Limitation of Liability
MedLexis is not liable for any direct, indirect, or consequential damages arising from the use of the content provided. Clients are responsible for verifying the accuracy and appropriateness of the content for their specific needs.
8. Termination of Services
Either party may terminate the agreement by providing written notice. In the event of termination, the client is responsible for payment for any services rendered up to the termination date. If MedLexis terminates the agreement due to non-payment or breach of terms, the client will remain liable for outstanding balances.
9. Modifications to Terms
MedLexis reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will apply to any services rendered thereafter.
Start with the objective of the project, the type of support you need, the intended audience, the anticipated deliverables, and any relevant timeline or constraints. Existing briefs, drafts, references, or specifications can also help. You do not need to have every detail finalized before submitting an inquiry.
No. You can begin with an initial project description. If essential requirements remain unclear, we may ask focused questions or suggest a project-fit discussion before defining the scope.
We review the information provided to assess service fit, requirements, available materials, and the appropriate next step. Depending on the inquiry, this may involve clarification, a discussion, scoping, or a proposal. Submission alone does not confirm project acceptance.
Yes, where the material and requested work fit our services. Depending on the requirements, an existing draft or manuscript may be considered for editing, scientific communication support, medical review, evidence verification, or another appropriate service.
Yes. If your requirements involve multiple service areas, describe the overall objective and anticipated deliverables in the project form. The scope can then be assessed in relation to the work involved, expertise required, review dependencies, and delivery conditions.
Ongoing support may be considered where the requirements, expected workload, capabilities, and commercial arrangements can be defined appropriately. Use the proposal form or Project-Fit Call pathway to describe the anticipated engagement.
Pricing depends on the agreed scope, deliverables, complexity, research and review requirements, timeline, and other relevant project conditions. MedLexis will consider these requirements before preparing a suitable proposal. Submitting an inquiry does not establish a fee.
The appropriate timeline depends on the scope, complexity, availability of source materials, specialist requirements, review process, and current capacity. Share your preferred deadline in the inquiry form. A delivery commitment can be made only after the requirements and feasibility have been assessed.
Share only the information necessary to describe your inquiry through the website form. Do not submit patient-identifiable information, sensitive personal data, confidential records, or passwords through the standard contact form. If your project involves confidential or unpublished materials, tell us this before sharing the files so that an appropriate transfer method and handling arrangements can be considered.
No. The inquiry and scoping stages help establish whether there is a suitable basis for collaboration. Work proceeds only after the relevant scope, commercial terms, responsibilities, and arrangements have been agreed.
Request a Scoped Proposal if you have a project or need help defining its scope. Send Your Brief if you already have documented requirements or relevant files. Book a Project-Fit Call if the project is complex, specialist, multi-stage, or easier to explain through discussion. Use the General Inquiry form for other questions.
Have a Medical, Scientific, or Healthcare Communication Challenge?
Whether you need a defined deliverable, specialist review, ongoing editorial support, or a more complex communication system, the first step is understanding the scope and objective.
Tell us what you are working on, what you need to achieve, and any relevant requirements or source materials.
We will assess the engagement and determine the appropriate service, scope, delivery approach, and next steps.
